The Office of the Registrar is responsible for the integrity of student records for the university, the planning and execution of registration of students each semester and summer session, assignment of classroom space for classes and meetings, issuing grades, issuing transcripts, certification of degree requirements for students, mailing diplomas to graduates, and maintenance of a computerized student database.
To provide a secure repository of official academic records, to develop, maintain and support the student information system, to provide excellent customer service to our constituents, and to support the academic mission of the University, within an environment that promotes open communication, teamwork, and change.
To treat every individual with courtesy and respect, to extend quality service with every transaction, and to make quality customer service our number one commitment
To assess the effectiveness of services provided to ensure equitable and ethical treatment of all individuals
To support the research mission of the University by striving to be a leader in the use of the best management techniques, and to stay on the cutting edge of technology
To actively seek ways to effectively communicate and to inform students of their rights, responsibilities, and procedures
To provide efficient and immediate access to information, facilitating and coordinating activities of students and faculty pertaining to administrative matters
To be staffed with highly qualified personnel in all areas who constantly monitor office practices and procedures and recommend changes
To ensure the most efficient and accurate service
To provide a welcoming and encouraging environment, in person and via other modes of contact
To provide an environment in which diversity of individuals is encouraged and appreciated