Several universities in other states have reported criminal activity originating from phishing emails sent to students asking for access to their student financial services accounts. These emails were "spoofed" and appeared to have been sent from the universities at which the students are enrolled. Please remain vigilant in your efforts to protect your personal information from being accessed through attacks such as this by following the tips below.
1. NEVER reveal your passphrase to anyone.
2. Legitimate businesses - including ECU, banks, and the IRS - will NEVER request personal information through an email message.
3. If an email asks for personal information, DELETE it.
4. If you're unsure about an email, call the business claiming to have sent the message using the phone number on the back of a bill, statement or credit card - not a phone number listed in the email.
5. If you have provided account information to a malicious site, change your password immediately at https://pirateid.ecu.edu.
6. Never click the links in an email without first hovering over the link to see the Web site address.
7. Use antivirus and antispyware software as well as a firewall and update them regularly. As an ECU employee or student, you may download Symantec EndPoint software for your home computer for FREE from the ECU Download Center (https://download.ecu.edu).
8. Keep your operating system and other software up to date with the latest security patches and updates.
9. Official ITCS email communications will always match the display name and email address. For example, From: "ITCS NOTIFICATIONS" will be ITCSNOTIFICATIONS@ECU.EDU. The phishing emails attempt to trick you by changing the display name. Beware of messages that come across like this. An example of a phishing email, From: "IT HELPDESK" and the email address is firstname.lastname@example.org.
To report spam, refer to the email spam filter page (http://www.ecu.edu/cs-itcs/email/spam.cfm).
To report a suspected phishing email, please forward them to email@example.com.
For more information about phishing scams, please visit our phishing scams page (http://www.ecu.edu/cs-itcs/itsecurity/phishing-scams.cfm).
If you have any questions about a possible phishing email, please contact the IT Help Desk at 252.328.9866 | 800.340.7081.
When: Sunday, September 24th, from 6:00am - 12:00pm
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